Position title
Tata motors Recruitment 2022 – Customer Service Manager Jobs
Job Location
India
Remote work from: India




Base Salary
Rs.25,000-Rs.36,000 Per month
Qualifications

Candidates Should Have Any Graduate, B.Ed & Post Graduate From Recognized Board or University or Institute.

Employment Type
Full-time




 

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Description

Tata motors Recruitment 2022

Customer Service Manager to provide excellent customer service and to promote this idea throughout the organisation. The goal is to keep the department running in an efficient and profitable manner, to increase customer satisfaction, loyalty and retention and to meet their expectations.
Responsible for managing complete DSO of assigned customers or BU,



  • Take ownership of customers issues and follow problems through to resolution
  • Set a clear mission and deploy strategies focused towards that mission
  • Develop service procedures, policies and standards
  • Keep accurate records and document customer service actions and discussions
  • Analyse statistics and compile accurate reports
  • Recruit, mentor and develop customer service agents and nurture an environment where they can excel through encouragement and empowerment
  • Keep ahead of industry’s developments and apply best practices to areas of improvement
  • Improve customer service experience, create engaged customers and facilitate organic growth.
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Date posted
October 18, 2022
Valid through
December 31, 2022
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Position: Tata motors Recruitment 2022 – Customer Service Manager Jobs

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