Position title
Product Delivery Agent
Job Location
Bengaluru, Karnataka , India
Remote work from: India




Base Salary
Rs.15,000-Rs.25,000 Per month
Qualifications

Candidates Should Have Any Graduate, B.Ed & Post Graduate From Recognized Board or University or Institute.

Employment Type
Full-time




 

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Description

Ekart Recruitment 2022

Leading Company In India Product Delivery Agent Post In all over India. We Are Hiring Candidates Who Are Interests For This Posts.



Duties and Responsibilities

  • respond to requests for technical assistance in person, via phone, chat or email
  • diagnose and resolve technical hardware and software issues
  • research questions using available information resources
  • advise user on appropriate action
  • follow standard help desk procedures
  • log all help desk interactions
  • administer help desk software
  • follow up with customers and users to ensure complete resolution of issues
  • redirect problems to correct resource
  • identify and escalate situations requiring urgent attention
  • track and route problems and requests and document resolutions
  • resolve technical problems with Local Area Networks and Wide Area networks
  • prepare activity reports
  • inform management of recurring problems
  • stay current with system information, changes and updates
  • help update training manuals for new and revised software and hardware
  • train computer users as necessary
  • clean up computers
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Date posted
November 21, 2022
Valid through
December 31, 2022
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Position: Product Delivery Agent

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