Ekart Recruitment 2023
The Customer Service Representative (Fresher) is responsible for providing excellent customer service to Ekart's customers. This includes tasks such as answering customer inquiries, resolving customer issues, and providing customer support. This is an entry-level position that offers the opportunity to learn about customer service and gain experience in a leading logistics company.
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The Project Manager will be responsible for the successful delivery of technology projects. This will involve working with a wide range of stakeholders, managing risks and ensuring that projects are delivered on time, to budget and to specification.
- Answer customer inquiries via phone, email, and chat
- Resolve customer issues
- Provide customer support
- Escalate customer issues as needed
- Maintain customer satisfaction
- Identify and recommend opportunities to improve customer experience
- Stay up-to-date on the latest customer service trends and best practices