Bengaluru, Karnataka , India
Remote work from: India
Rs.15,000-Rs.25,000 Per month
Candidates Should Have Any Graduate, B.Ed & Post Graduate From Recognized Board or University or Institute.
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Ekart Recruitment 2022
Leading Company In India Delivery Agent Post In all over India. We Are Hiring Candidates Who Are Interests For This Posts.
- respond to requests for technical assistance in person, via phone, chat or email
- diagnose and resolve technical hardware and software issues
- research questions using available information resources
- advise user on appropriate action
- follow standard help desk procedures
- log all help desk interactions
- administer help desk software
- follow up with customers and users to ensure complete resolution of issues
- redirect problems to correct resource
- identify and escalate situations requiring urgent attention
- track and route problems and requests and document resolutions
- resolve technical problems with Local Area Networks and Wide Area networks
- prepare activity reports
- inform management of recurring problems
- stay current with system information, changes and updates
- help update training manuals for new and revised software and hardware
- train computer users as necessary
- clean up computers
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